Your recently bought a TV set from a well know store in town. However, the TV worked fine for only three days, then it shut down for no reason. You went back to the store to talk to the manager but he was not available. so you explained the situation to the salesman but he was very rude to you and provided no assistance. Therefore, you left without a resolution.
State the problem you had with the TV you bought.
Complain about the rude behavior of the salesman and the bad customer service.
Describe how you want the store to resolve the problem to your satisfaction.
Last week I bought a TV from your store. I chose to buy it from your company because I have heard good things in terms of loyalty and durability. However, I have faced some bad experience while using this appliance.
The thing is when I turn on the TV very first time it automatically turned off. I thought I accidentally pressed the shutdown button and after that it worked fine for 3 days. However, after that the TV switched off again. I tried to switch on it again but it didn’t work.
After that I immediately visited your store to lodge my problem. There was a salesman standing at the front I tried to explain him about the situation. Unbearably, he refused to assist my complaint and rudely replied that the store does not have any policy to fix the problem on sales item. Though this is not the case and he gave a false statement. I was very disappointed and left the store without any solution.
To make up with my loss I want your store to fix this problem or replace this TV with the new one at the earliest possible time. I will be waiting for the swift resolution from your end.
Regards,
Noor Ali
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2017-11-08 | noorali.bhayani@srb.gos.pk | 43 | view |
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Grammar and spelling errors:
Line 2, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...experience while using this appliance. The thing is when I turn on the TV very ...
^^^
Transition Words or Phrases used:
but, first, however, if, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 13.1623246493 38% => More to be verbs wanted.
Auxiliary verbs: 1.0 7.85571142285 13% => OK
Conjunction : 7.0 10.4138276553 67% => OK
Relative clauses : 5.0 7.30460921844 68% => More relative clauses wanted.
Pronoun: 37.0 24.0651302605 154% => Less pronouns wanted
Preposition: 28.0 41.998997996 67% => OK
Nominalization: 6.0 8.3376753507 72% => OK
Performance on vocabulary words:
No of characters: 931.0 1615.20841683 58% => More number of characters wanted.
No of words: 208.0 315.596192385 66% => More content wanted.
Chars per words: 4.47596153846 5.12529762239 87% => OK
Fourth root words length: 3.79765784423 4.20363070211 90% => OK
Word Length SD: 2.49747931355 2.80592935109 89% => OK
Unique words: 128.0 176.041082164 73% => More unique words wanted.
Unique words percentage: 0.615384615385 0.561755894193 110% => OK
syllable_count: 287.1 506.74238477 57% => syllable counts are too short.
avg_syllables_per_word: 1.4 1.60771543086 87% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 5.43587174349 129% => OK
Article: 1.0 2.52805611222 40% => OK
Subordination: 3.0 2.10420841683 143% => OK
Conjunction: 0.0 0.809619238477 0% => OK
Preposition: 3.0 4.76152304609 63% => OK
Performance on sentences:
How many sentences: 15.0 16.0721442886 93% => OK
Sentence length: 13.0 20.2975951904 64% => The Avg. Sentence Length is relatively short.
Sentence length SD: 30.8671706222 49.4020404114 62% => OK
Chars per sentence: 62.0666666667 106.682146367 58% => More chars_per_sentence wanted.
Words per sentence: 13.8666666667 20.7667163134 67% => OK
Discourse Markers: 2.26666666667 7.06120827912 32% => More transition words/phrases wanted.
Paragraphs: 4.0 4.38176352705 91% => OK
Language errors: 1.0 5.01903807615 20% => OK
Sentences with positive sentiment : 2.0 8.67935871743 23% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 3.9879759519 150% => OK
Sentences with neutral sentiment: 7.0 3.4128256513 205% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.2430835799 0.244688304435 99% => OK
Sentence topic coherence: 0.0776208026073 0.084324248473 92% => OK
Sentence topic coherence SD: 0.0618485257761 0.0667982634062 93% => OK
Paragraph topic coherence: 0.136203821243 0.151304729494 90% => OK
Paragraph topic coherence SD: 0.00850816519765 0.056905535591 15% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 6.6 13.0946893788 50% => Automated_readability_index is low.
flesch_reading_ease: 75.2 50.2224549098 150% => OK
smog_index: 3.1 7.44779559118 42% => Smog_index is low.
flesch_kincaid_grade: 6.0 11.3001002004 53% => Flesch kincaid grade is low.
coleman_liau_index: 8.11 12.4159519038 65% => OK
dale_chall_readability_score: 7.47 8.58950901804 87% => OK
difficult_words: 42.0 78.4519038076 54% => More difficult words wanted.
linsear_write_formula: 5.5 9.78957915832 56% => Linsear_write_formula is low.
gunning_fog: 7.2 10.1190380762 71% => OK
text_standard: 7.0 10.7795591182 65% => The average readability is low. Need to imporve the language.
What are above readability scores?
---------------------
Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 3.33 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.