You have recently bought a toy online and after receiving it you discovered a problem with it. Write a letter to the online store you bought it from and say:- Describe the toy- explain the problem- suggest how it could be solved

Dear Sir or Madam,

I am writing this in reference to the online purchase of an item from your store and identified that it has a problem.

Let me explain my problem in detail. I ordered a remotely operated toy car from your online store as a birthday present to my nephew. However, there are problems with the item. I have received the order yesterday and found that the item is broken after unboxing. Also, the remote is not working properly. Even though it is a fragile item, it has not been packed well and I believe the item was damaged during the transit.

I request you to replace the item with the new one and expedite the process as my nephew birthday is in a week. Although, I order many products from your store, this is an unfortunate situation I have encountered for the first time from your shop. I suggest you to take more care for the fragile items during delivery.

Thanks for your consideration.

Yours faithfully,
Chandrasekhar

Votes
Average: 8.1 (1 vote)
Essays by the user:

Transition Words or Phrases used:
also, first, however, if, so, well

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 794.0 937.175257732 85% => OK
No of words: 170.0 206.0 83% => More content wanted.
Chars per words: 4.67058823529 4.54256449028 103% => OK
Fourth root words length: 3.61087313685 3.78020617076 96% => OK
Word Length SD: 2.59208270191 2.54303337028 102% => OK
Unique words: 105.0 127.690721649 82% => More unique words wanted.
Unique words percentage: 0.617647058824 0.622605031667 99% => OK
syllable_count: 255.6 290.88556701 88% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 39.698516625 44.8134815571 89% => OK
Chars per sentence: 66.1666666667 76.5299724578 86% => OK
Words per sentence: 14.1666666667 16.8248392259 84% => OK
Discourse Markers: 2.83333333333 4.34317383033 65% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.2136601063 0.216113520407 99% => OK
Sentence topic coherence: 0.0748541571178 0.0766984524023 98% => OK
Sentence topic coherence SD: 0.0578634679727 0.0603063233224 96% => OK
Paragraph topic coherence: 0.121484319483 0.12726935374 95% => OK
Paragraph topic coherence SD: 0.0708816430369 0.0580467560999 122% => OK

Essay readability:
automated_readability_index: 7.7 8.37731958763 92% => Automated_readability_index is low.
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.21 8.71597938144 106% => OK
dale_chall_readability_score: 8.42 7.59969072165 111% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.