You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
• give details of what went wrong
• explain what you had to do to overcome the problem at the time
• say what action you would like the manager to take
You should write at least 150 words.
Dear Sir / Madam
I am writing in connection with my recent stay at the Four Seasons in London, England. Unfortunately, due to a malfunctioning heater in my room, I spent three miserable nights at your hotel from April 26 to 29, 2019.
When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow inApril; however, when I got to my room, there was no heat. After complaining, a technician was sent up, who informed me they had to install a new heating unit. When I asked to be moved to another room, I was told the hotel was completely booked. Unfortunately, each night after work I returned to discover the problem had not been rectified. Eventually, I spent three horribly uncomfortable nights, wearing my coat to bed, wearing socks around the room and ending up with a bad cold from the unheated room. I had no time to complain as I had to catch a flight home right after my conference.
I am shocked by this terrible service. This is not what anyone expects for $400 a night! To compensate me for this tremendous inconvenience, I ask that you refund my money right away and offer me a free, more comfortable stay in one of your finer suites in the future. If not, I am prepared to take my complaint to a higher authority.
I look forward to hearing from you at the earliest.
Yours faithfully,
Mr John McFee
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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Transition Words or Phrases used:
however, if, look, so, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 36.0 26.3917525773 136% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1121.0 937.175257732 120% => OK
No of words: 245.0 206.0 119% => OK
Chars per words: 4.57551020408 4.54256449028 101% => OK
Fourth root words length: 3.95632099841 3.78020617076 105% => OK
Word Length SD: 2.86206865315 2.54303337028 113% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.632653061224 0.622605031667 102% => OK
syllable_count: 337.5 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 49.8148101083 44.8134815571 111% => OK
Chars per sentence: 80.0714285714 76.5299724578 105% => OK
Words per sentence: 17.5 16.8248392259 104% => OK
Discourse Markers: 2.0 4.34317383033 46% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 8.0 1.49484536082 535% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.150862121208 0.216113520407 70% => OK
Sentence topic coherence: 0.0483488400692 0.0766984524023 63% => OK
Sentence topic coherence SD: 0.046797674201 0.0603063233224 78% => OK
Paragraph topic coherence: 0.0759391083332 0.12726935374 60% => OK
Paragraph topic coherence SD: 0.031075287481 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.99 8.71597938144 103% => OK
dale_chall_readability_score: 7.83 7.59969072165 103% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.