You should spend about 20 minutes on this task.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
The pie chart compare the answers of questionnaire from tourists of the Parkway Hotel for ratings of the hotel's customer service. Both questionnaire was conducted with 100 guests in the years of 2005 and 2010.
Overall, guests feedback that the satisfactory, poor and very poor about the hotel’s services showed a decline in 2010. In contrast, the excellent and good customer comments in 2005 showed an increasing trend in 2010.
In 2005, visitors gave one-quarter and 21%, 15% was record of answer the question conducted by Parkway hotel. Nevertheless, in 2010, these ratings by visitors showed a considerable decrease to 17% and 12%, 4% .
Furthermore, the smallest percentage in the year of 2005 was the Excellence of the services, only 5% while gain just under a third in the final year. Also,14% of customers commented positively in 2005. Surprisingly, this figure reached a peak of around a quarter in the final years.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
- The pie chart below shows the main reasons why students chose to study at a particular UK university in 1987 and 2007 Summarise the information by selecting and reporting the main features and make a comparison where relevant
- The maps below show the changes in a town after the construction of a hydroelectric power dam 84
- The animal species are becoming extinct due to human activities on land and in sea What are the reasons and solutions 61
- Some people think that young people should be required to do unpaid work helping people in the community Do the advantages outweigh the disadvantages 11
- Your local newspaper wants to reward people who have contributed a lot to the community Write a letter to the newspaper In your letter suggest someone who deserves the reward mention what they have done to help the community say what reward you would like 61