You should spend about 20 minutes on this task.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
The pie chart compare the answers of questionnaire from tourists of the Parkway Hotel for ratings of the hotel's customer service. Both questionnaire was conducted with 100 guests in the years of 2005 and 2010.
Overall, guests feedback that the satisfactory, poor and very poor about the hotel’s services showed a decline in 2010. In contrast, the excellent and good customer comments in 2005 showed an increasing trend in 2010.
In 2005, visitors gave one-quarter and 21%, 15% was record of answer the question conducted by Parkway hotel. Nevertheless, in 2010, these ratings by visitors showed a considerable decrease to 17% and 12%, 4% .
Furthermore, the smallest percentage in the year of 2005 was the Excellence of the services, only 5% while gain just under a third in the final year. Also,14% of customers commented positively in 2005. Surprisingly, this figure reached a peak of around a quarter in the final years.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- You should spend about 40 minutes on this task Write about the following topic People nowadays spend their free time less actively than in the past Do you agree or disagree Give reasons for your answer and include any relevant examples from your own knowl 61
- Students leave high school without learning how to manage their money What are the reasons and solutions for this issue 78
- Some people believe that teaching music in schools is a vital part of growing up and the human experience whilst others believe that teaching music in schools is a waste of time and resources Discuss both the views and give your own opinion 68
- The bar chart illustrates the percentage of adults who were overweight or obese between 1965 to 2015 while the pie chart demonstrates the part of adults who were overweight obese severely obese and healthy or underweight in 2015 67
- Some people think that young people should follow the traditions of the society Others think young people are free to behave as individuals Discuss both views and give your own opinion 56