The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
First of all manager claim that this change does not affect the number of customer in pancake house, by citing the weak evidence that just 2 percent people complained about the recipe change. Perhaps people –who loves butter, knew that restaurant has change the ingredients and menu, do not come in the restaurants and this two percent is just the people number who have not informed about the decision and 98 percent, who does not complained, may be the number of people who does not care anything about the menu. Perhaps there might be the case most of the restaurant customer do not report, however, this incomplete data does not tell enough information about their taste. It might be the fact that the butter lover may have been reported to the restaurant administrator many times and they does not address the issue and customer already leave to go there.
Furthermore manager assert that, "customers who ask for butter do not complain when they are given margarine instead" mean these customer either do not know the taste of butter or they consider each item as same thing. The result might be the claim as the manager, however by citing the weak evidence one cannot confirmed as the manager said. He cited this evidence as many of his servers. Even many of his server does not necessarily represent the real case, there might be chance that the employer may have reported the the case number of customer who asked for butter many times but the restaurant manager did not listen to them and now they does not say this thing again to their boss or there might be the chance that employee cannot express the feedback adverse of company latest decision.
Most importantly, even if the reported data is representative, it does not mean that they does not differentiate of the taste of margarine and butter. It might be true that their recent customer has been declined and these number is only who does not care about the change in menu, they might just enjoy food what they have provided. Or it may be fact that these clients had already known about the company changed menu willing to accept the company recent decision.
Thus in conclusion, it might be the case as the manager said but he is hasty in generalization of customer behavior. Before reaching to his conclusion he have to study the several other factor about customer characteristics and necessary information as in earlier discussion.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-09-20 | Krishna Prasad | 46 | view |
| 2019-09-10 | orlando23 | 59 | view |
| 2019-07-30 | Amin Beheshti | 72 | view |
| 2019-03-09 | adhgna@gmail.com | 77 | view |
| 2018-11-24 | julls.kl | 72 | view |
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 4.0 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 15
No. of Words: 415 350
No. of Characters: 1955 1500
No. of Different Words: 171 200
Fourth Root of Number of Words: 4.513 4.7
Average Word Length: 4.711 4.6
Word Length SD: 2.404 2.4
No. of Words greater than 5 chars: 125 100
No. of Words greater than 6 chars: 85 80
No. of Words greater than 7 chars: 56 40
No. of Words greater than 8 chars: 28 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 31.923 21.0
Sentence Length SD: 15.818 7.5
Use of Discourse Markers (%): 0.769 0.12
Sentence-Text Coherence: 0.408 0.35
Sentence-Para Coherence: 0.603 0.50
Sentence-Sentence Coherence: 0.192 0.07
Number of Paragraphs: 4 5
Grammar and spelling errors:
Line 1, column 156, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...weak evidence that just 2 percent people complained about the recipe change. Perh...
^^
Line 1, column 796, Rule ID: NON3PRS_VERB[2]
Message: The pronoun 'they' must be used with a non-third-person form of a verb: 'do'
Suggestion: do
...urant administrator many times and they does not address the issue and customer alre...
^^^^
Line 2, column 1, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Furthermore,
...nd customer already leave to go there. Furthermore manager assert that, 'customers wh...
^^^^^^^^^^^
Line 2, column 68, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...that, 'customers who ask for butter do not complain when they are given marg...
^^
Line 2, column 135, Rule ID: THIS_NNS[2]
Message: Did you mean 'this customer' or 'these customers'?
Suggestion: this customer; these customers
... are given margarine instead' mean these customer either do not know the taste of butter ...
^^^^^^^^^^^^^^
Line 2, column 530, Rule ID: ENGLISH_WORD_REPEAT_RULE
Message: Possible typo: you repeated a word
Suggestion: the
...nce that the employer may have reported the the case number of customer who asked for b...
^^^^^^^
Line 2, column 530, Rule ID: DT_DT[1]
Message: Maybe you need to remove one determiner so that only 'the' or 'the' is left.
Suggestion: the; the
...nce that the employer may have reported the the case number of customer who asked for b...
^^^^^^^
Line 2, column 657, Rule ID: NON3PRS_VERB[2]
Message: The pronoun 'they' must be used with a non-third-person form of a verb: 'do'
Suggestion: do
...ger did not listen to them and now they does not say this thing again to their boss ...
^^^^
Line 2, column 783, Rule ID: THE_SUPERLATIVE[2]
Message: A determiner is probably missing here: 'company the latest'.
Suggestion: company the latest
... cannot express the feedback adverse of company latest decision. Most importantly, even if th...
^^^^^^^^^^^^^^
Line 3, column 91, Rule ID: NON3PRS_VERB[2]
Message: The pronoun 'they' must be used with a non-third-person form of a verb: 'do'
Suggestion: do
...resentative, it does not mean that they does not differentiate of the taste of marga...
^^^^
Line 4, column 1, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Thus,
...to accept the company recent decision. Thus in conclusion, it might be the case as ...
^^^^
Line 4, column 154, Rule ID: HE_VERB_AGR[1]
Message: The pronoun 'he' must be used with a third-person verb: 'has'.
Suggestion: has
...r. Before reaching to his conclusion he have to study the several other factor about...
^^^^
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... information as in earlier discussion.
^^^
Transition Words or Phrases used:
but, first, furthermore, however, if, may, thus, in conclusion, in general, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 16.0 19.6327345309 81% => OK
Auxiliary verbs: 14.0 12.9520958084 108% => OK
Conjunction : 14.0 11.1786427146 125% => OK
Relative clauses : 18.0 13.6137724551 132% => OK
Pronoun: 40.0 28.8173652695 139% => Less pronouns wanted
Preposition: 35.0 55.5748502994 63% => OK
Nominalization: 6.0 16.3942115768 37% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 2007.0 2260.96107784 89% => OK
No of words: 415.0 441.139720559 94% => More content wanted.
Chars per words: 4.83614457831 5.12650576532 94% => OK
Fourth root words length: 4.51348521516 4.56307096286 99% => OK
Word Length SD: 2.54280926092 2.78398813304 91% => OK
Unique words: 183.0 204.123752495 90% => More unique words wanted.
Unique words percentage: 0.440963855422 0.468620217663 94% => More unique words wanted or less content wanted.
syllable_count: 626.4 705.55239521 89% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 4.96107784431 141% => OK
Article: 1.0 8.76447105788 11% => OK
Subordination: 2.0 2.70958083832 74% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 2.0 4.22255489022 47% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 19.7664670659 66% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 31.0 22.8473053892 136% => The Avg. Sentence Length is relatively long.
Sentence length SD: 89.0240975289 57.8364921388 154% => OK
Chars per sentence: 154.384615385 119.503703932 129% => OK
Words per sentence: 31.9230769231 23.324526521 137% => OK
Discourse Markers: 6.76923076923 5.70786347227 119% => OK
Paragraphs: 4.0 5.15768463074 78% => More paragraphs wanted.
Language errors: 13.0 5.25449101796 247% => Less language errors wanted.
Sentences with positive sentiment : 7.0 8.20758483034 85% => OK
Sentences with negative sentiment : 3.0 6.88822355289 44% => More negative sentences wanted.
Sentences with neutral sentiment: 3.0 4.67664670659 64% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0923168426768 0.218282227539 42% => OK
Sentence topic coherence: 0.041194493441 0.0743258471296 55% => OK
Sentence topic coherence SD: 0.0249952776398 0.0701772020484 36% => Sentences are similar to each other.
Paragraph topic coherence: 0.0561410545475 0.128457276422 44% => OK
Paragraph topic coherence SD: 0.0316307299813 0.0628817314937 50% => OK
Essay readability:
automated_readability_index: 17.3 14.3799401198 120% => OK
flesch_reading_ease: 48.47 48.3550499002 100% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 14.2 12.197005988 116% => OK
coleman_liau_index: 11.38 12.5979740519 90% => OK
dale_chall_readability_score: 7.84 8.32208582834 94% => OK
difficult_words: 70.0 98.500998004 71% => More difficult words wanted.
linsear_write_formula: 17.0 12.3882235529 137% => OK
gunning_fog: 14.4 11.1389221557 129% => OK
text_standard: 17.0 11.9071856287 143% => OK
What are above readability scores?
---------------------
Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.