You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
Dear Sir/Madame
I am writing to complain about the inconvenience I have recently encountered as a guest in your hotel. I stayed in the Royal Suite of your hotel from September 10th to 14th, and unfortunately the weather was quite colder than usual at that time of the year. As a guest at such prestigious hotel I was expecting top notch heating and aeration system. However, that was not the case as I could not get the temperature of the suite to higher than 15 degrees.
I obviously was not comfortable with that setting and when I asked staff for a solution they did not offer one. Therefor I had to sleep with two layers of clothing in order to feel warm. Needless to say, I was extremely annoyed for the whole duration of my trip.
Perhaps you could offer clients extra heating devices should they need one in colder weather. You can also start installing better heating/cooling system in each room. I would also suggest you train your staff to better accommodate the needs of your paying guests.
I look forward to hearing from you.
Yours faithfully
Mary Brown
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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Grammar and spelling errors:
Line 3, column 312, Rule ID: EN_COMPOUNDS
Message: This word is normally spelled with hyphen.
Suggestion: top-notch
... such prestigious hotel I was expecting top notch heating and aeration system. However, t...
^^^^^^^^^
Line 7, column 67, Rule ID: PRP_MD_CD_IN[1]
Message: Did you mean 'need use one' or 'need be one'?
Suggestion: need use one; need be one
...ients extra heating devices should they need one in colder weather. You can also start i...
^^^^^^^^
Transition Words or Phrases used:
also, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 898.0 937.175257732 96% => OK
No of words: 190.0 206.0 92% => More content wanted.
Chars per words: 4.72631578947 4.54256449028 104% => OK
Fourth root words length: 3.71268753763 3.78020617076 98% => OK
Word Length SD: 2.6293885621 2.54303337028 103% => OK
Unique words: 120.0 127.690721649 94% => More unique words wanted.
Unique words percentage: 0.631578947368 0.622605031667 101% => OK
syllable_count: 260.1 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 33.0702115035 44.8134815571 74% => OK
Chars per sentence: 74.8333333333 76.5299724578 98% => OK
Words per sentence: 15.8333333333 16.8248392259 94% => OK
Discourse Markers: 1.91666666667 4.34317383033 44% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.302994062213 0.216113520407 140% => OK
Sentence topic coherence: 0.0922671295424 0.0766984524023 120% => OK
Sentence topic coherence SD: 0.0690545443348 0.0603063233224 115% => OK
Paragraph topic coherence: 0.136991438545 0.12726935374 108% => OK
Paragraph topic coherence SD: 0.100262555673 0.0580467560999 173% => OK
Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 7.46 7.59969072165 98% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
---------------------
Rates: 64.606741573 out of 100
Scores by essay e-grader: 5.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.